News & Events

Virtual Instruments Demonstrates Increased Market Traction in Healthcare Behind Record Revenue and Customer Growth

Company achieved over 100 percent growth in healthcare business in 2018 to meet industry’s increasing demand for AIOps for hybrid IT infrastructure management

 San Jose, CA, April 9, 2019 Virtual Instruments, the leader in AIOps for hybrid infrastructure management, today announced significantly increased traction in the global healthcare market. The company achieved a record 101 percent growth in the healthcare sector in 2018, representing 22 percent of company revenues. Virtual Instruments’ solutions are now used by more than 50 leading healthcare providers and payers, and its healthcare customer base includes the largest managed care organization in the U.S., one of the nation’s premier academic medical centers, and one of the nation’s leading providers of healthcare services.

Hybrid Infrastructure Management Challenges in Healthcare

Healthcare organizations continue to adopt a hybrid data center model to utilize cost-effective and flexible compute and storage via the cloud or SaaS providers, while retaining the control and security provided by on-premises infrastructure. However, the scale and complexity associated with these mission-critical EHR (electronic health records) environments is beyond human comprehension. Meanwhile, healthcare organizations depend on real-time data to make life-saving decisions, and patient record availability at all times is not only a regulatory requirement, but is critical to delivering quality care.

These realities present significant IT infrastructure management challenges for healthcare organizations. Since healthcare applications are inherently data- and I/O-intensive, healthcare IT managers often struggle to ensure the performance and availability of clinical and EHR applications from leading providers including EPIC, Cerner, Allscripts, McKesson, GE and Meditech. Furthermore, without real-time visibility into the health, utilization, capacity and performance of the underlying IT infrastructure, healthcare IT organizations have no way to proactively ensure the availability and performance of these applications supporting critical patient services.

The Solution: VirtualWisdom AIOps Platform for Clinical Application Infrastructure

To overcome these challenges, healthcare IT organizations continue to implement Virtual Instruments’ solutions at a record pace. VirtualWisdom, the industry’s most comprehensive hybrid infrastructure monitoring and AIOps platform, holistically monitors, analyzes and optimizes the health, utilization, capacity and performance of IT infrastructure within the context of the application. The platform discovers and maps applications to the infrastructure in order to understand where each application lives and how it behaves on top of the infrastructure. By taking this application-centric approach, VirtualWisdom enables healthcare organizations to proactively balance infrastructure resources to ensure the performance and availability of their critical EHR applications.

Virtual Instruments’ Healthcare Market Traction

  • 101 percent year-over-year revenue growth
  • Healthcare comprises 22 percent of company revenues
  • Over 40 percent of new account revenues are healthcare-related
  • Virtual Instruments’ solutions used by more than 50 leading healthcare providers

“As the complexity of our data center continued to grow exponentially, we faced the risk of becoming reactive to infrastructure and application issues – rather than proactively addressing them,” said Jon Phillips, Enterprise Storage and SAN Team Manager, University of Texas Health Science Center at Houston (UTHealth). “With the new VirtualWisdom and its AIOps capabilities, we gain full visibility into the performance, capacity, health and utilization of our mission-critical applications and the underlying infrastructure. As a result, we are able to take a proactive approach to assuring the availability and performance of our critical apps and services.”

“We knew we needed something that would give us a broader picture and one place to go to get answers on what’s happening with all components within that infrastructure. That’s what led us to Virtual Instruments,” said Randy Davis, CIO & VP of Support Services, CGH Medical Center.  “The VirtualWisdom platform has been great for us. It was everything they claimed it would be.”

“Organizations in every industry consider their applications to be mission-critical, but in the healthcare sector, lives literally depend on the availability of patient records and other clinical applications,” said Len Rosenthal, CMO of Virtual Instruments. “With the rapid adoption of VirtualWisdom and WorkloadWisdom, it is clear that our healthcare customers understand the critical role the underlying IT infrastructure plays in ensuring application performance and superior patient care.”

About Virtual Instruments

Virtual Instruments is the leader in application-centric AIOps for hybrid infrastructure management. It provides comprehensive infrastructure instrumentation and AI-powered performance analytics for enterprise data centers. The company’s solutions give IT teams deep workload visibility and actionable insights into their end-to-end systems across the hybrid data center. Virtual Instruments empowers companies to maximize the performance, availability and utilization of their production IT infrastructure from the data center to the cloud. The privately held company is headquartered in San Jose, Calif. For more information, visit


Anne Stanley
10Fold for Virtual Instruments
+1 415 800 5383