IT operations are vital to a company’s success, but departments are under increasing pressure to simplify and streamline their resources. Because corporations are able to get IT-as-a-service through virtualization and the cloud, they can now outsource many processes and upgrades, which reduces equipment costs and maintenance fees.
This can lead to fewer headaches. But to survive, IT managers need their departments to be just as agile and dynamic as the competition. Below are three points managers should bear in mind, according to John Gentry, VP of marketing and alliances at IT performance management company Virtual Instruments. Gentry, a 20-year veteran of the field, says IT still has a great deal to offer, but managers have to adapt to the seismic changes happening throughout the entire industry.