By Vikram Ramesh, Senior Director of Product and Digital Marketing –
The days of every new technology investment going through IT are long gone. Chief information officers (CIOs) and other IT decision-makers still have to approve the big investments, but, more often, other departments are identifying new Web apps or services that they think will make their work more efficient. Now, as more and more applications are piled onto the stack, IT has the job of making sure everything works at the highest possible levels of performance.
As the apps and other technologies become part of the infrastructure, IT’s charge becomes ensuring overall infrastructure performance and availability. But developing a comprehensive understanding of an infrastructure to guarantee availability isn’t about limiting access to new services that can help the enterprise. IT needs to focus, instead, on optimizing existing infrastructure to limit the issues that lead to extended latency when new offerings are integrated as time goes on.
Infrastructure performance management (IPM) in 2015 has to encourage a landscape that enables seamless integration and operation of diverse applications from disparate vendors without limiting growth. If a solution can really help a business move faster and serve customers better, it’s a positive, and the solutions that help IT workers eliminate the latency issues that plague IT are just as important as the apps other departments are integrating. From there, the key becomes developing a monitoring framework that keeps these heterogeneous data centers operating smoothly and gives end users – both internally and externally – the access to the applications and data they need.
At the end of the day, that availability is paramount. Denying workers access to tools that make operations more efficient just because they also make a system more complex can hold a business back. Creating an infrastructure that allows for new integrations as needed keeps a company agile. Moreover, the decisions to add new applications will always get approval from the C-level when it’s clear they’ll add value to enterprise.
Of course it can be frustrating for IT teams when every new technology is presented as being potentially vital to operations, but all they really require is proper management. When the tools that truly enable IT workers to act as problem solvers are integrated alongside the shiny new applications that help other departments, that’s when a business can embrace modern IT’s full potential.
Are performance issues holding your company back? IPM gives your IT department what it needs to solve those problems.