App-centric Infrastructure Performance Management is the ability to comprehensively monitor, analyze and optimize the performance, availability and cost of the IT infrastructure that services your enterprise applications. App-centric IPM solutions continuously capture, correlate and analyze—in real-time—the system-wide performance, utilization and health of heterogeneous physical, virtual and cloud computing environments in the context of the application. App-centric IPM empowers data center operations professionals to deliver on the complex requirements of their diverse set of applications by providing actionable insights into the performance and availability of the end-to-end server to storage infrastructure across your increasingly hybrid data center. This enables IT teams to measure and guarantee performance-based service level agreements (SLAs), increasing the value of the infrastructure.
App-centric IPM is about managing the infrastructure for the express purpose of delivering application performance and availability. There are several principles of App-centric IPM, but the central requirement is that the IPM solution must understand the application. There are three core requirements:
With the three core requirements satisfied, IT management has the context necessary to make proactively decisions on how to preserve and guarantee the performance and availability of the applications, by acting on the Infrastructure that supports them.
The three key challenges that App-centric IPM addresses include:
Provide management level insights into how the infrastructure is servicing the applications and its impact on the business.
Proactively identify abnormal behavior across silos, correlate, analyze, and recommend remediation
Proactively identify application resource contention and workload requirements to optimize resource allocation & deployment decisions
Enterprise IT infrastructure can be expensive, costly to maintain, and often difficult to scale. IT architects don’t have a simple, proven method of determining the optimal infrastructure required to support their various application workloads, nor do they have a uniform basis for understanding how the underlying infrastructure is performing once it is deployed. What is needed is an end-to-end infrastructure performance management solution that enables intelligent analysis of infrastructure resources, and provides an authoritative understanding of performance, health and utilization of the infrastructure from the Virtual Machine, across the switching network, to the storage array from the perspective of the application.
App-centric IPM solutions complement existing APM (Application Performance Management) solutions. APM solutions focus on the behavior and performance of the application, its internal code structure and run-time environments. They typically capture web user experience of an application or service, but they have minimal to no visibility or understanding of the underlying infrastructure. They are blind to the causes of I/O problems. Silo or device-specific performance monitoring solutions are good for looking deep inside a specific device, but they have no visibility or understanding of the applications being supported. They also can’t correlate their performance, health and utilization data with other components in the infrastructure, which leads to finger-pointing, war rooms, and unacceptable problem resolution times.
The value of App-centric IPM is the ability to proactively resolve and ultimately avoid problems, to more intelligent deploy infrastructure resources based on performance requirements, and to provide a holistic view of how the existing infrastructure is servicing the applications. It’s the bridge between APM and device-specific monitoring tools.
As an example of why App-centric IPM is so critical, imagine a mobile phone service provider trying to launch a “next generation” phone. When you walk into a store or order online, many applications are being accessed in the activation process – inventory checks, service provisioning, warranty registration, credit authorization, billing set up, and many more. If any of these interdependent applications are down or experiencing performance issues, perhaps due to a resource-consuming backup process, the entire mobile phone activation process comes to a halt. Customer satisfaction suffers and significant revenue loss is possible. You, as the owner of the infrastructure or business applications require a comprehensive view of the performance, health and utilization of the infrastructure in the context of the applications being supported. Only with this perspective can you proactively take action and avoid problems.
VirtualWisdom delivers a vendor-agnostic real-time view of the entire infrastructure stack as seen by the application via auto-correlated machine and wire data
Virtual Instruments solutions enable trending and analytics for proactive resource allocation and identification of emergent issues before they impact performance
The pinpointing of root causes and identification of contention issues lead to intelligent recommendations and proactive problem avoidance
VirtualWisdom’s unique combination of software and hardware probes correlates and analyzes a breadth and depth of data never before possible—collected from throughout the end-to-end infrastructure in real-time. This highly accurate and comprehensive solution enables customers to start managing performance, stop reactive troubleshooting, and achieve cost optimization across their infrastructure.
Are reactive, not proactive. The continued virtualization and abstraction of the hybrid data center infrastructure and underlying physical elements, makes proactive performance management, problem avoidance, root cause problem analysis, and remediation of the physical elements even more difficult.