SUPPORT Customer Support

The Virtual Instruments™ support team is dedicated to providing all of our customers with the enterprise class services and support required to manage and maintain their mission-critical SAN infrastructures. Our support services provide customers with easy and reliable 24/7 access to our support center, online resources and corrective maintenance services.

Virtual Instruments is available to assist you in all of your VirtualWisdom^® needs including:

• Preventive maintenance
• Concurrent maintenance
• Engineering change updates and support
• Warranty equipment and spares support

Customer Links

For Customers and Partners Only

• Customer Forum
• Customer Support Portal

If you are not yet a registered user of the customer portal please contact support.

The Virtual Instruments team will provide comprehensive status reporting on all active cases and is dedicated to your satisfaction.