Operational (OPEX)
Savings through improved operations
- VirtualWisdom® is the best enabling platform to help IT identify & troubleshoot I/O problems. Virtual Instruments solutions help IT dramatically minimize the time to problem resolution, reduce the number of trouble tickets, and allow SAN administrators to spend more time focused on solving business challenges and implementing revenue-generating initiatives. Our customers frequently report both a large reduction in trouble tickets and a much faster time to resolution from their use of Virtual Instruments (one customer publicly states an average reduction of 80% in the number of weekly trouble tickets). Many IT organizations track how long it takes to resolve trouble tickets and the people resources involved. There is usually a direct relationship between headcount and trouble-tickets, so this benefit can be directly quantified.
- By reducing outages, IT can make a positive impact on company revenues. VirtualWisdom helps IT balance SAN resources and eliminate over-provisioning or under-provisioning. By reducing over-provisioning of SAN resources, IT can significantly reduce SAN maintenance fees, and improve overall reliability of the SAN. For example, this financial services customer used VirtualWisdom to uncover unevenly provisioned links, to help them avoid unnecessary purchases of storage array ports.
- Virtual Instruments helps avoid unnecessary SAN switch expenditures, thereby reducing power, cooling, floor space, and administration expenses.
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