From national security to transportation, our nation’s most critical functions are powered by IT, but what happens when that technology is not performing up to the public’s expectations? Imagine trying to identify and prevent a cyberattack, only to find your IT system is experiencing latency issues. When IT infrastructure performance affects the well-being of a nation, subpar performance is not an option.
Government agency application infrastructures are made up of myriad components that are built over time, creating highly complex heterogeneous environments. While modern layers of the stack may have some basic device management built-in, these tools are incapable of monitoring systemwide performance. And the legacy components that have been present since the 1990s do not have these self-monitoring capabilities at all, resulting in a frustrating amount of time being spent on reactive IT troubleshooting as problems arise.