VirtualInstruments

Customer Testimonials

Our customers frequently tell us about the benefits of their VirtualWisdom deployments. The following customer quotes show why enterprises value the VirtualWisdom solution.

“We have just recently installed VirtualWisdom, but we have already saved many days of my people's time with it and found numerous issues within our infrastructure, we're very pleased.”
-- IT manager, eBay/Paypal

“Although moving to a virtualized environment seemed like an easy decision on paper, our team had to consider how a virtualized infrastructure would impact day-to-day activities.  Knowing the potential performance issues associated with a virtualized environment, our biggest concern has been visibility across the IT stack for our virtualized applications. Only Virtual Instruments VirtualWisdom is able to comprehensively monitor and measure SAN I/O traffic, helping us identify performance bottlenecks, and troubleshoot issues quickly and seamlessly across our virtualized environment.”
--Alain Boggero, IT manager, Groupama Asset Management, France

“I can’t tell you how long it’s taken us to get a tool in place like VirtualWisdom to provide us this level of information, it’s exactly what we’ve been needing!”
-- IT Manager, large US-based telecommunications services company

“Protecting the US borders from potential threats is of extreme importance to our country. Our IT systems must support this strategic national imperative. It is not an option in our mission-critical systems, where latency is also a major concern. Gaining comprehensive real-time visibility and proactive management of our SAN infrastructure is a key priority for us, which is only getting more important as we increase our use of server virtualization technology. Not only will the SANInsight Fibre Channel TAP Patch Panel System enable this insight into our infrastructure, it will allow us to quickly pinpoint problems before they impact our end-users. In addition, by using the full Virtual Instruments solution to provide critical utilization data to reduce over-provisioning plus latency metrics to properly tier storage, the TAP Patch Panel System will enable us to extract detailed information to help reduce our IT expenses and save the taxpayers’ money.”
-- Principal systems architect for enterprise data center operations at the Customs & Border Protection Agency of the US Department of Homeland Security, April 2010

“We’ve used VirtualWisdom to find and resolve four problems since implementation that would have eventually caused an outage. We’re essentially using it as an additional person on our team. Once you have it, you experience tremendous value.”
-- Storage Team Lead, JPS Health Network. February 2010

“We were searching for a solution that would allow us to consolidate our network while not impacting performance. With VirtualWisdom we have been able to stop server sprawl while still assuring no performance issues impact the application user, allowing us to ensure Raymond James faces little to no impact on our overall bottom line.”
-- Storage Analyst, Raymond James, November 2009

“Our bank has been one of the early customers for VirtualWisdom 2.0 and we have been very impressed. Virtual Instruments adds the missing link to optimizing our I/O-intensive business applications. Due to its hardware-level monitoring, it is the only product that can provide the essential SAN performance and utilization data to balance our overall deployment of the applications, especially those that we have virtualized with VMware. It will drive up our consolidation ratios and eliminate our performance concerns related to deploying virtualization technology with business-critical applications.”
-- SAN Manager, Financial Institution, April 2010

“VirtualWisdom is not just about real-time monitoring, it’s also great for measuring trends, so we can see how our storage capacity changes over time, which allows us to manage future storage and other hardware requirements in a far more comprehensive manner.  We’ve seen about a 75% reduction in our high-alert incident rate, and there has been a significant reduction in IT staff required to manage the SAN, allowing us to deploy them on other tasks."
-- VirtualWisdom customer, Paul Faid, Unilever

“VirtualWisdom is the single most useful tool in my SAN tool bag and is the most used tool by my team. It has saved us countless hours of troubleshooting and given our whole department a new direction in improving performance. My organization has used VirtualWisdom to solve countless issues. Each issue has more than paid for its purchase. We’ve used it to troubleshoot a large data warehouse performance issue, troubleshoot an SRDF replication issue, do a Proof of Concept for a de-dupe solutions marketing claim, test various configurations settings for a new OS platform, find quiet times for optimal backups, and even used it to troubleshoot failing SFP issues. VirtualWisdom is a must in any SAN.”   
-- VirtualWisdom Customer, Financial Services

“Two weeks ago, if a storage resource issue was brought to the tiger team, it would take almost an entire afternoon to correlate the data needed to determine next steps in the troubleshooting process, and again the next day if there was a recurrence. With a tool like VirtualWisdom, that process takes a matter of minutes. VirtualWisdom has given us the chance to monitor in real time, pause the activity seen and scroll through all the different dashboards to determine how that issue correlates across the infrastructure.”
-- SAN Manager, North American Bank

“Since we have implemented VirtualWisdom to monitor our SAN we have gained tremendous visibility into our infrastructure that was not available previously”
-- VirtualWisdom Customer, Healthcare Institution

“We always use VirtualWisdom for any head to head testing that goes on here, it provides insight that others tools can’t give us. VirtualWisdom is always a big piece of our evaluations of new products.  And we always use VirtualWisdom for performance testing.  We used it to determine performance characteristics on EMC DMX and Clariion when deciding between T1 and T2 Storage, in fact we wouldn’t have near as much T2 storage without VirtualWisdom because it enables us to guarantee response times for our critical apps.  It allows us to move to tier 2 without risk.”
-- VirtualWisdom customer, Grocery Retail

“VirtualWisdom reduced our weekly trouble tickets from 40 to less than 5. It also significantly reduced the time to troubleshoot those tickets left.”
-- VirtualWisdom Customer, Large Medical Service Povider

“We had an application performance issue that happened weekly and we were unable to find the cause for more than 6 months, even with all the storage vendors involved. Once we brought in the VirtualWisdom solution, we quickly proved the SAN wasn’t the issue and they found the root problem in a change to the DB index.”
-- VirtualWisdom Customer, Healthcare

“By investing in Virtual Instruments VirtualWisdom solution we were able to garner Tier 1 performance by utilizing Tier 2 storage.”
-- VirtualWisdom Customer, Retail

“VirtualWisdom Express saves us 100 hours/week by helping us be proactive instead of waiting for an application owner to contact us.”
-- Virtual Instruments Customer, Financial Services company managing 25,000 SAN ports with VirtualWisdom

“We use Virtual Instruments VirtualWisdom solution to stay abreast of how the application teams impact our SAN and our SAN impacts our applications.”
-- VirtualWisdom Customer, Financial Services

“Our SAN Administrators spend more time managing our environment, instead of putting out fires, thanks to VirtualWisdom.”
-- VirtualWisdom Customer, Healthcare

“VirtualWisdom identified shortcomings in our redundancy and multi-pathing allowing us to better ensure access to storage.”
-- VirtualWisdom Customer, Government

“We use Virtual Instruments’ VirtualWisdom solution to identify problems and send the traces directly to the storage developers at our storage vendor for a fix.”
-- VirtualWisdom Customer, Financial Services

“VirtualWisdom tells us about problems in our environment before our customers do.”
-- VirtualWisdom Customer, Retail

“VirtualWisdom is easier to use than any other storage related software solution on the market today.”
-- VirtualWisdom Customer, Government

“By using VirtualWisdom, we can quickly determine where the issue is, fix it, and not waste time pointing fingers at each other.”
-- VirtualWisdom Customer, Financial Services

“We noticed gradual but severe performance degradations in application performance. Our lengthy investigation yielded no results. Virtual Instruments uncovered our issues in less than a week.”
-- VirtualWisdom Customer, Healthcare